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FAQs

James Auto Body & Glass Co Inc

Have an auto body or auto glass-related question? James Auto Body & Glass Service has the answer. Check out these FAQs and reach out to us today for more information on our services!

  • What types of auto glass do you replace?

    Our services include replacement of windshields, side and rear windows, back glass, Lexan (polycarbonate), and semi-truck glass. We also offer rock chip repairs and provide custom-cut glass solutions for both vehicles and residential applications.

  • How long does it take to replace a windshield?

    The majority of windshield replacements are completed within the same day. Our focus is on providing efficient service to minimize your vehicle's downtime. We offer same-day appointments when available to accommodate your schedule.

  • Will my insurance cover windshield repair or replacement?

    Many insurance policies cover windshield repairs at no additional cost to you, particularly for rock chip repairs. Our team works directly with your insurance provider to ensure a smooth and efficient process for you.

  • How do I know if my windshield can be repaired or if it needs to be replaced?

    Damage smaller than a half-dollar coin and not located on the edge can typically be repaired. For larger cracks or damage near the edges, a full windshield replacement is usually necessary.

  • What is a resin pump, and how does it help with rock chip repair?

    A resin pump is an advanced tool we use to extract dirt and air trapped inside the chip. This process allows for deeper resin penetration, resulting in a stronger bond, prevention of further cracking, and a clearer, more durable repair compared to conventional methods.

  • What is Paintless Dent Removal (PDR)?

    Paintless Dent Removal is a non-invasive repair technique that restores the metal's shape without requiring repainting. Our technicians use specialized tools to remove dents, dings, and minor damage while preserving your vehicle's original finish.

  • Do you work with insurance companies for collision repair?

    We collaborate with all major insurance companies for collision repair claims. Our team handles estimates, paperwork, and approvals to streamline the process for our clients.

  • How long do collision repairs take?

    The duration of collision repairs varies based on the extent of the damage. We provide an estimated completion time before commencing any work to ensure you are fully informed about the expected timeline.

  • Do you provide a warranty on your collision repairs?

    We offer a lifetime workmanship warranty on all paint and bodywork repairs. This warranty ensures that your vehicle receives high-quality, durable repairs that you can rely on.

  • What type of material is best for heavy equipment windows?

    The optimal material depends on your specific requirements. Lexan polycarbonate is excellent for impact resistance and shatterproof protection, making it suitable for construction, agricultural, and industrial machinery. Tempered and laminated glass options offer clarity, scratch resistance, and safety compliance while maintaining durability. At James Auto Body & Glass Service, we provide custom-cut solutions to ensure a perfect fit for your equipment. We recommend contacting us to discuss the most appropriate option for your machinery.

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